"Introducing Cost Effective Team Training Designed Specifically for Today's Medical Group Practices"

"Triangle Team Training is the cost effective way to create a more productive and cohesive staff, improve your office environment, lower the risk of Malpractice Claims, and increase your free time and profitability"

"Efficient Teams Earn You Time & Money"

How Does Your Team Rate?

In the last 30 days ...

1. Has any of your staff been short with a patient?
2. Has any of your staff been short with a fellow staffer?
3. Has a patient asked you to explain a staffer's instructions?
4. Have you had to resolve a dispute between staff members?
5. Have you felt frustrated that your practice isn't all it could be?

If you answered YES to any of these then your team could probably benefit from Triangle Team Training. Most teams can!

Human nature being what it is, it's natural for team members to focus on themselves. Each person protects their own "turf." From time to time border disputes break out and you're called in to be a peacekeeper. When this happens there are two losers ... you and your patients. That's where ....

Triangle Team Training makes a difference.
Efficient teams rarely evolve on their own. They are the result of proper training. While good leadership is important, the best teams operate with little intervention. They share common goals and go out of their way to make sure the team performs at its best. This starts to happen when ...

Your Staff Finally Gets Along

Triangle Team Training teaches conflict resolution so your staff resolves conflicts faster. The working environment improves for everyone - staff, physicians, and patients alike.

Best of All… You're called on less often to settle staff conflicts!

Morale improves when staff members are more positive toward one another. They work better together and enjoy their jobs more. Research has continually shown that a positive work environment is rated as a significant factor in employee satisfaction and retention.

Triangle Team Training is Cost Effective An entire year of Team Building services can cost less than replacing just one principal staff member. And you already know ... Less staff turnover = Better bottom line

"Improved Communications can be Absolutely Invaluable
to the Life of Your Practice"

Triangle Team Training teaches communications skills.

The importance of effective and accurate communications in a medical practice cannot be overestimated.

Better Communications mean…

• More efficient staff
• Fewer costly mistakes due to poor communications
• Less time spent redoing tasks because of confusing directions
• Fewer calls from patients wanting to clarify poorly communicated instructions

Won't it be nice to finally begin to hear positive comments from patients and colleagues about your office and staff? When patients get treated right they proudly refer their friends. They're loyal ... but I'll touch more on loyalty in just a moment.

Now, consider how this relates to renewing Managed Care Contracts.

You're already aware that after the contract has been signed, service is king in the eyes of the Managed Care Company. Research has consistently documented that high performing teams receive higher customer service ratings. Improved customer service helps you maintain your managed care contracts. As an additional bonus…

Because your satisfied patients will tell their friends about your great customer service, you may even get more self-pay patients.

On a More Serious Note ...

You're no doubt acutely aware of the strong relationship between communication difficulties and a patient's decision to file a Malpractice Claim against their physician.

If you want to read more about the documented relationship between communication difficulties and a patient's decision to file a Malpractice Claim simply do a Medline search to find numerous recent studies on the subject in such journals as…

Well, you get the picture. You will be inundated with studies highlighting the clear connection between poor communication and Malpractice Claims.

In today's market
You simply cannot afford the cost of a poorly communicating team.

"Triangle Team Training Really Hits the Mark"

No Time For "Cookie Cutter" Approaches
Why spend time on "Cookie Cutter" Team Building exercises that, while fun, offer little real day-to-day change? With an individualized approach your team members can start using their new skills the same day. Because ...

Triangle Team Training is individualized to meet the specific needs of your practice. Training has more impact and shows quicker results. After training, your staff is more productive as a team and most importantly, your staff will realize day-to-day lasting benefits.

As a trained scientist I know the importance you place on results driven decisions. The immediate staff feedback you receive and the improvements you see for yourself allow you to make decisions based on real results. And to make sure you get the results you want, I offer ...

A Range of Options To Fit Your Practice

Keeping operating expenses in check is paramount in any medical practice. The wide menu of options available for Team Training means you never commit for unnecessary services. You're always in control of the costs because there are no contracts to sign.

You control costs through…

1. Length of training sessions
2. Frequency of training sessions

Your practice may benefit most from monthly, quarterly, semi-annual, annual, or a PRN Team Training schedule. You decide on the level of service right for your practice. This way you tailor the service to meet your needs. And to make all this especially easy on you ...

I Come to Your Office

Your staff never has to travel because I come to you. This means no travel difficulties for your staff and you decide who will attend the team training sessions. Training sessions can be scheduled after hours or during your administrative time or whenever is convenient for you. I make it easy for you to ...

Create A Winning Team

Now, as promised, a little more on loyalty ...

Everyone is proud to be on a winning team.
You don't have to look at research to understand how intensely loyal people can be to "their team". Just think about how loyal sports fans are to their team. If you want a loyal staff, get them working as a Team - Everyone committed to the group effort. When your staff feel they're part of a team, they naturally work to help the team perform well. And don't forget, it's natural for staff members to be more loyal and supportive of a Team Leader than a boss.

Triangle Team Training has as its basic foundation the concept of Team
... with you as the Team Leader!

Think about how valuable staff support and loyalty are to the success of your practice and I think you'll agree ...

Triangle Team Training is an Investment in a Better Medical Practice

For a no-obligation in-office consultation on how Triangle Team Training can start improving the operation and profitability of your practice contact me personally at TTT@onlinelifecoach.com or give me a call now at ( 727 )- 480- 9743.

Money Back Guarantee… You have nothing to lose and a lot to gain. If after the first session you and your staff do not agree that Triangle Team Training is a valuable addition to your practice, you will not be charged. That's fair, isn't it? The greatest risk is doing nothing. I look forward to your call or email.